Frequently Asked Questions

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• Your current glasses
• Copy of your recent prescription (under 2 yrs old) 
• Private Health Fund card.

• Qualified Optical Dispenser / Stylist
• Qualified Personal Colour Analysis Consultant
• Personalised, one-on-one consultations to give expert guidance in styling you in your best frame and lens design based on:

1. Prescription requirements
2. Lifestyle needs
3. Fashion preferences
4. Visual needs

• Exclusive One-on-One Personalised Eyewear Styling Consultation tailored to your unique needs and style
• Specialise in classic designs and bespoke eyewear
• Custom-styled frames and sunglasses reflecting individuality
• Tranquil, rural showroom offering a relaxed, stress-free environment
• Access to thousands of frames from global and Australian designers
• Over 22 years of expertise in selecting frames that complement:

1. Face shape
2. Complexion
3. Lifestyle
4. Personality

• 2-year manufacturer’s warranty on frame and lenses
• Unparalleled customer service focused on quality and care

 I sure do.

• Reliable quality lenses from trusted sources:
• Essilor Australia, Silverwater, Sydney NSW
• Optical Supply of Australia

•  Request the prescription after your Eye examination from your family Optometrist or the receptionist. The Optometry Board of Australia confirms the prescription is owned by the patient and are entitled to their prescription upon request, verbally or by email.
• Bring your prescription, or I can request it on your behalf
• Prescriptions are valid for up to 2 year

• Adults and children
• Clients with special needs or who are neurodivergent
• 1:1 consultations in a quiet, peaceful, and safe rural showroom
• Private and tranquil setting for a comfortable experience

• One-on-one Consultation duration: 20 minutes to 1.5 hours based on your attention needs
• I take the time to get to know you and understand your priorities
• No rush – ensuring a relaxed, thorough and comfortable experience

•  Showroom: 4494 Nelson Bay Rd, Anna Bay, NSW 2316
• Mobile: 0414 429 507
• Email: julie@luvyaglasses@.com.au
• Google My Business:  https://www.google.com/search?q=luv+ya+glasses&rlz=1C1SLLM_en-GBAU1104AU1104&oq=luv+ya+glasses&gs_lcrp=EgZjaHJvbWUqDwgAECMYJxjjAhiABBiKBTIPCAAQIxgnGOMCGIAEGIoFMhIIARAuGCcYrwEYxwEYgAQYigUyBggCEEUYQDIKCAMQABiABBiiBDIKCAQQABiABBiiBDIGCAUQRRg8MgYIBhBFGD0yBggHEEUYQdIBCDkxMDZqMGo3qAIAsAIA&sourceid=chrome&ie=UTF-8#lrd=0x6b738363720d13cb:0xa314fa67998cbecc,1
• Facebook:  https://www.facebook.com/luvyaglasses?mibextid=ZbWKwL  
• Instagram: @luvyaglasses

• Yes, HICAPS available for direct health fund claims
• Only pay the gap – simplifying the payment process

• Yes, 2-year manufacturing warranty on frames and lenses
• 3-month satisfaction guarantee

• Yes, Just be aware:
• if the frame breaks you don't  have the advantage of the 2 year frame warranty and your health fund will only pay for the lens component.